There are many reasons why a slip-and-fall injury gets denied by an insurance company. One of the simplest reasons a claim is going to get denied is when you do not know what caused you to fall. If you cannot identify what it is that caused you to fall, you are not going to have a very good claim, because nobody will know why the landlord or the property owner was negligent.
If you are unable to identify what it is that caused you to fall, you are not going to get anywhere. There is not going to be much we can do, if anything, to help you. You might be able to get a medical pay for getting injured on somebody’s property to help pay some of your medical bills, but for the most part, if you cannot tell what caused you to fall, you will not have a claim.